Shipping Information
We aim to process all orders within 1–2 business days after confirmation. Orders are processed Monday to Friday, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
You may track your order at any time using the tracking link provided or by contacting our support team.
Shipping Cost
Shipping costs are calculated at checkout based on your location and the items in your order.
We may offer free shipping on selected orders or promotions, which will be clearly indicated at checkout.
Shipping Carriers
We partner with trusted global and local carriers to ensure reliable delivery.
Depending on your location, orders may be shipped using services such as DHL, UPS, Royal Mail, Australia Post, or local postal providers.
For international deliveries, parcels may be handed to a local courier for final delivery.
Delivery Times
Estimated delivery times vary by location:
| Location | Estimated Delivery Time |
|---|---|
| United Kingdom | 7–10 business days |
| United States | 7–10 business days |
| Australia | 7–10 business days |
| Rest of World | 7–10 business days |
Delivery times are estimates and may vary due to customs processing, courier delays, or local conditions.
Important Information
- Accurate Addresses: Please ensure all shipping details are correct before placing your order. Incorrect or incomplete information may result in delays.
- Delivery Location: Orders are delivered to the address provided at checkout. If delivery is unsuccessful, the parcel may be redirected or held by the local courier.
- Customs & Duties: International orders may be subject to customs duties, taxes, or import fees imposed by local authorities. These charges are the responsibility of the customer.
- Incorrect Address: If an incorrect address is provided, please contact us immediately. Once an order has been dispatched, we may not be able to make changes.
- Returns: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Contact Us
If you have any questions regarding your shipment, please contact our support team:
Email: support@minkinteriors.com
We aim to respond within 24–48 hours.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed